Welcome to Royal Star! We aim to provide a comfortable, safe and pleasant stay for all our guests. Please read these terms before confirming your booking.
1. Check-in and Check-out
- Check-in time: 12:00 PM onwards for the Deluxe Room and Cottage Room, and 2:00 PM onwards for the 2 BHK Villa.
- Check-out time: before 11:00 AM for all rooms.
- Early check-in and late check-out are subject to availability and may include additional charges.
2. Booking and Payment
- Bookings are confirmed on receipt of the reservation payment (50% of the total) or the full amount.
- Any outstanding balance is payable at check-in.
- Guests are responsible for checking their room type, number of guests, dates and booking details before confirming.
- Cancellations and refunds follow our Cancellation & Refund Policy.
3. Guest Identification
- All guests must provide valid government-issued photo identification at check-in.
- The number of guests staying must not exceed the number given in the booking.
- Only registered guests are permitted to stay on the property.
4. Property Rules
- Guests are requested to keep the property clean and to respect other guests and neighbours.
- Loud music, disruptive behaviour and illegal activities are strictly prohibited.
- Smoking is not permitted inside the rooms.
- Pets are allowed only with prior approval from the management.
5. Damage to Property
- Guests are responsible for any damage, breakage or loss caused during their stay to the room, the building or anything provided for their use.
- The cost of repair, special cleaning or replacement at current market rates is payable by the guest before check-out.
- The guest who made the booking is responsible for any damage caused by members of their group, including children and visitors.
6. Safety and Belongings
- Guests are responsible for their personal belongings and valuables.
- Royal Star is not responsible for loss, theft or damage to personal belongings, except where liability is imposed by applicable law.
- Guests must follow all safety instructions and report any maintenance issues promptly.
7. Changes to Bookings
- Any request to change the booking dates, room type or number of guests is subject to availability and management approval.
- Changes may affect the booking price.
8. Management Rights
- The management may refuse accommodation in cases of misconduct, safety concerns or breaking these terms.
- The management may update these terms when necessary, subject to applicable law.
- By confirming a reservation, guests agree to these terms and conditions.
Questions? Call +91 98223 00755 or email royalstarresort090@gmail.com.